Who we are
KOB People Systems is the trading name of K O'Brien Ltd. K O'Brien Ltd is responsible for the personal information described in this Privacy Policy.
K O'Brien Ltd trading as KOB People Systems
Company number: 16616844
Registered in England and Wales
Registered office: 24 Lady Winter Drive, Minster On Sea, Sheerness, England, ME12 2GF
Email: hello@kobpeoplesystems.co.uk
What information we collect
We may collect personal information that you provide directly to us when you contact KOB People Systems by email, through the website contact form or during discussions about our services.
This may include:
- Your name
- Your email address
- Your telephone number, if you choose to provide it
- Your company or organisation
- Your job title or role, where relevant
- Information you include in an enquiry or message
- Information necessary to discuss, arrange or provide services to you or your organisation
Please avoid sending sensitive personal information through the website contact form unless it is genuinely necessary.
How we use your information
We may use your personal information to:
- Respond to questions and enquiries
- Contact you about an enquiry you have made
- Discuss our services with you
- Take steps at your request before entering into a contract
- Provide services where we have agreed to work together
- Manage our relationship with clients and prospective clients
- Maintain appropriate business and financial records
- Meet our legal and regulatory obligations
We do not currently use information submitted through this website to send newsletters or unsolicited marketing emails.
Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for using personal information. The basis we rely on depends on why we are using the information.
Contract
We may use your information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legitimate interests
We may use information where necessary for our legitimate business interests, for example to respond to business enquiries, communicate with prospective clients and operate KOB People Systems effectively, provided those interests are not overridden by your rights and interests.
Legal obligations
We may retain or use certain information where necessary to comply with legal, tax, accounting or regulatory requirements.
Contact forms and email
If you contact us using the website contact form, we will use the information you submit to deal with your enquiry.
If you contact us directly by email, your email address, message and any information you provide will be used for the same purpose.
Once the website contact form is fully configured, we will review the service used to transmit and store form submissions and update this Privacy Policy if necessary.
Cookies and website analytics
KOB People Systems does not currently use Google Analytics, Meta Pixel or similar analytics or advertising tracking tools on this website.
The website or hosting platform may use cookies that are strictly necessary for the website to operate correctly. If we introduce optional analytics, advertising or other non-essential cookies in future, we will update this policy and introduce appropriate cookie controls where required.
Who we share information with
We do not sell your personal information.
Personal information may be shared with trusted service providers where this is necessary to operate the business, website or communications, such as website hosting, email, IT, accounting or professional service providers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
How long we keep your information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.
General enquiries that do not result in an ongoing client relationship will normally be deleted within 12 months, unless there is a legitimate reason to retain them for longer.
Where you become a client, relevant project, contractual, financial and business records may be retained for longer where necessary to provide services and meet legal, accounting or regulatory obligations.
How we protect your information
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No method of transmitting or storing information electronically can be guaranteed to be completely secure, but we aim to use appropriate safeguards proportionate to the information we hold.
Your data protection rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:
- Ask for a copy of personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your personal information in certain circumstances
- Ask us to restrict how your information is used in certain circumstances
- Object to certain uses of your personal information
- Receive certain information in a portable format where the right to data portability applies
Not every right applies in every situation. If you would like to exercise a data protection right, please contact us using the details below.
How to contact us
If you have a question about this Privacy Policy, how your personal information is used or you wish to exercise a data protection right, please contact:
KOB People Systems
Email:
hello@kobpeoplesystems.co.uk
Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO), the independent regulator for data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.
Last updated: August 2026